Building the Secure Branch—Today and Tomorrow
  • Nov 11, 2020 | 10 am PST
  • 60 MIN
Financial institutions and consumers increasingly rely on digital services for transactions, and while that movement will continue to grow, the role and use of branch offices will evolve as institutions transform them into hubs for education and community activities.

The branch must compete with digital disruptions by diversifying the services and experiences offered to people in their local communities.
Key takeaways include:
  • The digital transformation and how the customer experience is improving
  • The evolving, crucial role of the branch
  • Why financial services firms have a rare opportunity to build on higher consumer confidence
Century Care Management
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Your Hosts
Bob Marley
Technical director, Marine Layer
Bob Marley
Technical director, Marine Layer
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